You have a Google listing. Maybe you even have a website. But the phone isn’t ringing the way it should. This is the most common problem we see with small busi…
You have a Google listing. Maybe you even have a website. But the phone isn’t ringing the way it should. This is the most common problem we see with small businesses, and it’s usually not one big issue. It’s several small ones adding up.
Here are nine fixes you can make this month.
1. Your business name, address and phone don’t match everywhere.
If Google shows one address, Justdial another, and Facebook a third, Google trusts your listing less. Pick one exact version of your name, address and phone, and use it everywhere.
2. Your Google Business Profile is missing basics.
Check five things: the correct primary category, real opening hours (not “Open 24 hours” unless you really are), your full address, your website link and at least 10 real photos. An incomplete profile is shown less often.
3. You have too few reviews, or none recent.
People compare you with the three businesses next to you on the map. A profile with 1 review loses to one with 40. Ask every happy customer, send them a direct review link, and reply to every review.
4. Your phone number is hard to tap.
On mobile, your number should be a tap-to-call button at the top of every page, not an image or buried in the footer.
5. Your website is slow on mobile.
Most local searches happen on phones. If your site takes more than a few seconds to load, people go back and call the next result.
6. You have no page for the service people search for.
If someone searches “website design company Ludhiana” and your site only has one “Services” page listing everything, Google has nothing specific to show. Give each main service its own page.
7. Your titles don’t give people a reason to click.
“Home” or “Welcome” as a page title wastes your best spot in search results. Say what you do, where, and why to call.
8. You’re not posting on your Google profile.
Weekly posts with offers, updates and photos show Google you’re active, and they give searchers a reason to call today.
9. You’re not tracking where calls come from.
Check Google Business Profile insights every week: calls, direction requests and website clicks. If you can’t measure it, you can’t fix it.
Where to start: fixes 1, 2 and 3 usually make the biggest difference for local businesses, and they cost nothing but time.
Want us to check your listing and website? Wayne E Solutions helps small businesses in India, Canada and the US get found on Google and turn searches into calls.
📞 Call 83600 98455 · ✉️ info@wayneesolutions.com · 🌐 wayneesolutions.com
Want help with this?
Our team does this every week for businesses in India and Canada.
